Patient information videos – mistreatment and abuse

We would like to highlight a national problem to all our patients.  We understand that the vast majority of patients are polite and courteous to our staff.  However we have noticed an increase in mistreatment and verbal abuse over the past few months.

Please see the video’s below produced by both St Peter’s Medical Centre and nationally.

We hope that you know our team at St Peter’s Medical Centre will always try to give the best care we can, so please be patient with us during these difficult times.

For further information please view our zero tolerance policy.