Suggestions, comments and complaints

We welcome all comments on the services provided by the Practice.

We are continually looking to turn out patients’ feedback into real improvements in the services we provide. We use it to focus on the things that matter most to our patients, carers and their families.

We would like to hear from you if you have a suggestion on how we can do things better to improve our patients’ experiences. We’d also like to hear from you if you are pleased with the service you’ve received.

We’ll let the staff involved know and share the good practice across our teams.

You may write to us or contact us by phone

Our details can be found on our Contact Us page.

Please find below link for our complaints policy.

Complaints procedure St Peter’s Medical Centre (PDF)

In addition a copy of our Complaints Leaflet is available via reception

Related information

Feedback and complaints

Give feedback via online forms